Privacy Policy – HousingAI.uk
Effective Date: 2 December 2025
HousingAI.uk (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and AI tools.
1. Information We Collect
We may collect the following types of information:
Personal information: Name, email address, phone number, and organisation details when you sign up or contact us.
Technical information: IP address, browser type, operating system, and website usage data through cookies and analytics.
Usage data: Interactions with our services, including queries, outputs generated, and preferences.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve our services.
Respond to enquiries, support requests, and feedback.
Monitor usage trends and improve user experience.
Comply with legal obligations.
3. Legal Basis for Processing
Under the UK GDPR, our legal basis for processing your personal data may include:
Your consent (e.g., newsletter sign-ups).
Performance of a contract (e.g., providing our AI services).
Legitimate interests (e.g., improving our website and services).
Compliance with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
Service providers who help us operate our website and services.
Legal or regulatory authorities if required by law.
In the event of a business transfer, merger, or sale of assets.
5. Cookies and Tracking
We use cookies and similar technologies to enhance website functionality, analyse usage, and improve user experience. You can manage your cookie preferences in your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You have the right to:
Access and request a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data, subject to legal requirements.
Object to processing or request restriction of your data.
Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at privacy@housingai.uk.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will be posted on our website with the effective date updated.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
HousingAI.uk
Email: privacy@housingai.uk